Introduction
Solidcare is a mobile healthcare application that provides users with a comprehensive suite of Electronic Health Record (EHR) features and telehealth capabilities. We understand the importance of protecting your personal information and are committed to doing so in accordance with applicable laws and regulations. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Solidcare app.
Information We Collect
We collect various types of information from you, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, date of birth, address, and profile picture.
- Health Information: This includes information about your health, medical history, medications, allergies, immunizations, and other healthcare data.
- Device Information: This includes information about your mobile device, such as its model, operating system, and unique identifier.
- Usage Information: This includes information about how you use the Solidcare app, such as the features you access, the data you input, and the time and duration of your use.
How We Use Your Information
We use your information for the following purposes:
- To provide you with the Solidcare app features and functionalities: This includes allowing you to access and manage your health information, schedule appointments, connect with healthcare providers, and use telehealth features.
- To improve the Solidcare app: We use your usage information to analyze how users interact with the app and identify areas for improvement.
- To personalize your experience: We use your information to personalize your experience with the Solidcare app, such as by recommending relevant features and content.
- To communicate with you: We may use your contact information to send you important updates about the Solidcare app, such as security alerts or new features.
- For legal and compliance purposes: We may use your information to comply with applicable laws and regulations, such as responding to subpoenas or court orders.
How We Share Your Information
We may share your information with the following third parties:
- Healthcare providers: We may share your health information with your healthcare providers with your consent or as otherwise authorized by law.
- Third-party service providers: We may share your information with third-party service providers who help us operate the Solidcare app, such as cloud storage providers, data analytics providers, and customer support providers.
- Law enforcement and regulatory authorities: We may disclose your information to law enforcement or regulatory authorities as required by law or in the good faith belief that such disclosure is necessary to protect the rights, safety, or property of others.
Your Choices
You have certain choices regarding your information, including:
- Access: You can request access to your personal information and health information that we have collected.
- Correction: You can request that we correct any inaccurate or incomplete information about you.
- Deletion: You can request that we delete your information.
- Opt-out: You can opt out of receiving certain communications from us.
To exercise these choices, please contact us at admin@solidevelectrosoft.com.
Data Security
We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no security measures are perfect, and we cannot guarantee the security of your information.
Children’s Privacy
The Solidcare app is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at admin@solidevelectrosoft.com.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Solidcare app and updating the “Effective Date” at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at admin@solidevelectrosoft.com.